Privacy Policy for RunnerCNC

RUNNERCNC LLC

Website Privacy Policy

Effective Date: July 19, 2026

1. Scope

This Privacy Policy explains how RunnerCNC LLC ("RunnerCNC," "we," "us," or "our") collects, uses, discloses, protects, and retains information obtained through runnercnc.com, online orders, customer inquiries, commercial account applications, invoices, deliveries, and related business communications. It does not replace the privacy policies of GoDaddy, Intuit, QuickBooks, payment processors, banks, shipping carriers, analytics providers, or other independent third parties whose services may be used in a transaction.

2. Information We Collect

2.1 Information You Provide

Contact and business information, including names, company names, job titles, email addresses, telephone numbers, billing addresses, delivery addresses, and facility information.

Order and account information, including requested products, quantities, purchase orders, authorized buyers, purchase limits, delivery instructions, account communications, returns, warranty requests, and transaction history.

Communications submitted through forms, email, telephone, text message, social media, or other channels.

Commercial credit and Net 30 application information, which may include employer identification numbers, banking references, trade references, account information, personal-guarantee information, identification documents, and Social Security numbers when reasonably required for credit review, identity verification, collection, or legal compliance.

Documents and technical information provided for product sourcing or application review, such as part numbers, photographs, equipment details, specifications, manuals, and customer approval records.

2.2 Information Collected Automatically

When visitors use our website, GoDaddy, Google Analytics, and other enabled service providers may automatically collect information such as Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, approximate location, timestamps, cookie identifiers, and website interaction data. The exact information depends on the tools enabled on the website and the visitor’s cookie or tracking choices.

3. How We Use Information

Responding to questions, quotes, sourcing requests, and customer-service inquiries.

Creating and administering customer accounts, authorized-buyer records, credit terms, invoices, and purchasing limits.

Processing, fulfilling, delivering, documenting, and supporting orders.

Evaluating commercial credit, preventing fraud, collecting amounts owed, and enforcing agreements.

Maintaining transaction, tax, accounting, warranty, delivery, safety, and legal records.

Improving website performance, product listings, communications, and customer experience.

Sending service-related communications and, where permitted, marketing communications that recipients may opt out of.

Protecting customers, employees, RunnerCNC, service providers, and the public from fraud, misuse, security incidents, unsafe transactions, or unlawful activity.

Complying with legal obligations and responding to lawful requests.

4. Payment Processing and Invoicing

Online purchases are processed through GoDaddy Commerce and its connected payment-processing services. Invoices, including invoices issued under approved Net 30 terms, may be created and paid through QuickBooks and Intuit payment services. RunnerCNC does not directly collect or store full payment-card numbers or full bank-account credentials entered through those third-party payment systems. Payment providers may give RunnerCNC limited transaction information such as customer name, billing address, invoice number, payment status, transaction identifier, payment method, card brand, partial account details, refund information, or dispute information. Information submitted through GoDaddy, Intuit, QuickBooks, or another payment provider is also governed by that provider’s privacy and security practices.

5. Commercial Credit and Sensitive Information

Customers applying for Net 30 terms or other account privileges may be asked to provide sensitive business or personal information. RunnerCNC uses such information only for legitimate purposes such as credit review, identity verification, account administration, fraud prevention, collection, tax or accounting records, and legal compliance. Sensitive credit information is not used for general advertising. Access is limited to people and service providers with a legitimate business need.

6. How We Disclose Information

RunnerCNC may disclose information as reasonably necessary to:

GoDaddy, Intuit, QuickBooks, payment processors, banks, accounting providers, cloud-storage providers, website hosts, analytics providers, email providers, shipping carriers, and other vendors that support business operations.

Manufacturers, distributors, or suppliers when needed to source, verify, quote, warranty, or fulfill a product request. We seek to limit disclosure to information relevant to the request.

Banks, trade references, credit-reporting or screening providers, attorneys, accountants, collection providers, insurers, or other professional advisers involved in credit, collection, risk, claims, or compliance.

Government agencies, courts, law enforcement, or other parties when required by law, subpoena, court order, or a good-faith need to protect legal rights, safety, property, or the integrity of a transaction.

A buyer, successor, lender, or adviser in connection with a proposed or completed sale, financing, merger, reorganization, or transfer of all or part of the business, subject to appropriate confidentiality measures where practical.

RunnerCNC does not sell personal information for money. We do not knowingly disclose sensitive credit information for unrelated advertising.

7. Cookies, Analytics, and Tracking Choices

The website may use cookies or similar technologies needed for site operation, shopping-cart functions, security, preferences, and analytics. Visitors may be able to manage certain choices through the website’s cookie controls or browser settings. Disabling cookies may affect website functionality. Because website tools can change, this policy should be updated when new analytics, advertising, chat, or tracking services are enabled.

8. Data Security

RunnerCNC uses reasonable administrative, technical, and physical safeguards appropriate to the size and nature of the business and the information handled. These measures may include access limits, password controls, secure third-party systems, separation of sensitive records, locked storage, limited retention, and secure disposal. No method of transmission or storage is completely secure, and RunnerCNC cannot guarantee absolute security.

9. Data Retention

RunnerCNC retains information only as long as reasonably necessary for the purpose collected, customer service, warranty support, credit administration, collection, accounting, tax, insurance, legal, safety, dispute, or recordkeeping needs. Retention periods vary by record type. When information is no longer reasonably needed, RunnerCNC may securely delete, shred, anonymize, or otherwise dispose of it, subject to legal holds and applicable requirements.

10. Data Breach and Incident Response

RunnerCNC will investigate suspected unauthorized access, loss, or disclosure of personal information and will provide notices when required by applicable law. Customers and employees should promptly report suspected privacy or security incidents to RunnerCNC using the contact information below.

11. Your Choices and Requests

Subject to applicable law and legitimate recordkeeping needs, individuals may contact RunnerCNC to request access to, correction of, or deletion of information they provided; to update account information; or to opt out of nonessential marketing communications. RunnerCNC may need to verify identity before acting on a request and may retain information required for transactions, taxes, legal claims, fraud prevention, credit administration, or other lawful purposes.

12. Children’s Privacy

RunnerCNC’s website and services are intended for businesses and adults. RunnerCNC does not knowingly collect personal information from children under 13 through the website. A parent or guardian who believes a child provided information may contact RunnerCNC to request review and appropriate deletion.

13. Third-Party Websites and Services

The website may link to third-party websites, manufacturers, suppliers, social media pages, payment services, or other services. RunnerCNC does not control their privacy or security practices. Users should review the policies of those third parties before providing information.

14. Policy Changes

RunnerCNC may revise this policy as business practices, technology, vendors, or legal requirements change. The effective date will be updated when material changes are made. Continued use of the website after an update is subject to the revised policy.